Accessibility Statement

Accessibility Statement for RAMCO GOLO

At RAMCO GOLO, we are committed to ensuring that our website (ramcogolo.com) and mobile application are accessible to all individuals, including people with disabilities.

We believe everyone deserves equal access to information, services, and opportunities.

Accessibility Standards

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We have adapted our site in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 and have made the site accessible to the level of AA.

These guidelines are recognized as the international standard for web accessibility and address a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

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Actions Taken to Improve Accessibility

To ensure a fully inclusive digital experience, we have:

• Used the Accessibility Wizard to find and fix potential accessibility issues,

• Set the language of the site to properly support assistive technologies,

• Defined the content order of all site pages for logical navigation,

• Established clear heading structures across every page,

• Added alternative text to all meaningful images,

• Implemented color combinations that meet the required color contrast standards,

• Reduced or eliminated the use of motion and animation where possible to prevent discomfort,

• Ensured all videos, audio, and downloadable files are accessible with appropriate captions, transcripts, or accessible formats.

Our website is designed to be compatible with assistive technologies, including screen readers, voice recognition software, and screen magnifiers.

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⚠️ OFFICIAL ADVERTISING & PROMOTIONAL DISCLAIMER — RAMCO GOLO

PLEASE READ CAREFULLY. BY VIEWING OR RELYING ON ANY ADVERTISEMENT, PROMOTIONAL CONTENT, DIGITAL MEDIA, OR PRICING INFORMATION PUBLISHED BY RAMCO GOLO, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS.

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Pricing & Availability

All prices, promotions, discounts, fuel prices, and product availability are subject to change at any time and without prior notice, at Ramco Golo's sole discretion. The only legally binding price is the price displayed in-store at the time of actual purchase. Prices reflected on third-party platforms — including but not limited to Google Maps, Google Business, delivery apps, aggregator websites, or any other external digital service — are provided for general informational purposes only and do not constitute an offer, guarantee, or warranty of pricing accuracy. Ramco Golo expressly disclaims responsibility for pricing errors, omissions, or outdated data displayed by any third-party platform or service not directly operated by Ramco Golo. Any perceived price advantage communicated through advertising does not guarantee a specific price advantage at point of sale, and no such advertisement shall be construed as a binding commitment to supply at that price (Ind. Code § 24-5-0.5-3(b)(6)).

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AI-Generated & Enhanced Content

All images, photographs, videos, graphics, animations, renderings, and other visual or promotional materials associated with Ramco Golo's products, menu items, and merchandise may be created, enhanced, stylized, or generated in whole or in part using artificial intelligence (AI) tools, computer-generated imagery (CGI), digital enhancement, or professional photography techniques, for advertising and informational purposes only. Such content is intended to represent the general nature of available products and does not constitute an exact or guaranteed depiction of any actual product, item, or service. Actual products, portions, presentation, appearance, ingredients, colors, sizes, and packaging may vary materially from any image, video, or promotional material. This disclosure is made in compliance with FTC material disclosure guidelines and applicable state transparency requirements. Ramco Golo makes no representation that AI-generated content accurately reflects the exact characteristics, benefits, or appearance of any individual product (Ind. Code § 24-5-0.5-3(b)(1), (b)(2)).

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No Guarantee of Availability or Promotional Duration

Ramco Golo makes no warranty or guarantee, express or implied, that any advertised item, promotional price, or special offer will be available at the time of your in-store visit. All items are offered for sale as available and as presented in-store at the actual time of purchase. Promotional periods, limited-time offers, and sale pricing may end at any time without advance notice. Advertisement of a product does not constitute a guarantee that it will be supplied to the public in any specific quantity (Ind. Code § 24-5-0.5-3(b)(4), (b)(11)). Customers are strongly encouraged to confirm product availability, current pricing, and promotional terms directly with in-store staff prior to making any purchasing decision.

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Bona Fide Error Defense & Good Faith Representations

In the event that any advertisement, digital post, or promotional material contains a pricing error, inaccuracy, or misstatement, Ramco Golo expressly reserves the right to correct such error without liability. Any such error shall be deemed a bona fide error made in good faith and not a deceptive act under Ind. Code § 24-5-0.5-3(d), as Ramco Golo maintains internal procedures to prevent pricing and advertising inaccuracies. Ramco Golo further relies in good faith on representations made by manufacturers, distributors, and vendors regarding product quality, grade, and characteristics, as authorized under Ind. Code § 24-5-0.5-3(e). If a supplier's representation is discovered to be false, Ramco Golo will disclose the source of such representation upon request.

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In-Store Terms Control; No Warranty of Advertising Accuracy

All purchases are governed exclusively by in-store terms, applicable local ordinances, and Indiana state law at the time of transaction. No advertisement, social media post, digital campaign, or AI-generated promotional content shall be construed as a warranty of product quality, grade, fitness for a particular purpose, or an implied contract to sell at any advertised price. To the maximum extent permitted by applicable law, Ramco Golo DISCLAIMS ALL WARRANTIES, express or implied, arising from advertisements or promotional content, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

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Limitation of Liability

Ramco Golo's total liability for any claim arising from reliance on advertising, promotional, or AI-generated content is limited to the actual in-store purchase price paid for the specific item in dispute. Ramco Golo shall not be liable for any indirect, incidental, consequential, or punitive damages arising from reliance on any advertisement, digital content, third-party platform listing, or AI-generated media. Nothing in this disclaimer limits rights provided under mandatory Indiana consumer protection law where such limitations are not permitted.

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Third-Party Platforms & Delivery Services

Ramco Golo does not own, operate, control, or have any affiliation with any third-party delivery platforms, applications, or services (including but not limited to DoorDash, Uber Eats, GrubHub, Instacart, or any other delivery or logistics provider). Ramco Golo expressly disclaims all responsibility for the accuracy, timeliness, or completeness of any product listings, pricing, hours, availability, or promotional information displayed on any such third-party platform.

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All responsibility for product condition, temperature, packaging integrity, and order accuracy transfers entirely to the third-party delivery provider at the moment of pickup from Ramco Golo's premises. The third-party driver or agent assumes full duty of inspection and acceptance of the order at the time of pickup. By selecting a delivery option through any third-party platform, the customer acknowledges and agrees that Ramco Golo's legal obligation and liability for that order terminates at the point of handoff to the delivery provider.

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Any change in product condition, temperature, appearance, packaging, completeness, or quality that occurs after the order has left Ramco Golo's possession — including during transit, storage, or delivery — is solely the responsibility of the third-party provider and not Ramco Golo. Ramco Golo bears zero liability for product degradation, missing items, incorrect orders, or any damage occurring after the point of pickup.

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Customers who experience issues with delivery orders are directed to contact the third-party delivery platform directly for resolution, refunds, or disputes. Ramco Golo bears no liability for transactions, expectations, losses, or decisions made in reliance upon third-party platform data, delivery performance, or representations made by any third-party service.

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Governing Law

This disclaimer and all related consumer transactions shall be governed by the laws of the State of Indiana, including the Indiana Deceptive Consumer Sales Act (Ind. Code § 24-5-0.5 et seq.) and applicable federal consumer protection regulations, including FTC guidelines on advertising and AI-generated content Shared with Public

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Declaration of Partial Compliance

Currently, we declare full compliance with WCAG 2.2 Level AA standards.

In the event any content on our site relies on third-party vendors or embedded elements outside of our control that may not fully meet accessibility standards, we will update this statement accordingly and provide:

• The name(s) of the third-party provider(s),

• The list of affected pages (URLs),

• The accessibility accommodations we have implemented where possible.

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At this time, there are no third-party accessibility limitations to report.

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Physical Accessibility of Our Location

RAMCO GOLO’s physical office is located at:

📍 1133 E Michigan Blvd, Michigan City, IN 46360

Our facility is fully accessible for individuals with disabilities, including:

• Accessible entrance with a properly installed wheelchair ramp at the main door,

• Accessible parking spaces reserved near the building entrance,

• Wide, automatic doors at entrances and throughout the main areas,

• All Pumps have a help button if you need assistance pumping due to a disability we are happy to help!

• Staff assistance available upon request for persons requiring additional help,

• Clear signage for accessible routes and service areas,

•  Accessible ground-floor facilities.

We continuously assess our physical locations to ensure full ADA compliance and to offer an inclusive experience to all visitors.

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Requests, Issues, and Feedback

We are continually working to improve the accessibility of our website, app, and facilities.

If you encounter any accessibility barriers or would like to request assistance, please contact us:

📧 Email: ramcogolo@gmail.com

📞 Phone: (219) 872-8909

You may also complete our Accessibility Feedback Form at the bottom of this page to report an issue or request support.

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When reaching out, please include:

• A description of the accessibility issue,

• The webpage URL (if applicable),

• The type of assistive technology you were using (optional),

• Your contact information if you would like a follow-up.

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Commitment to Ongoing Improvement

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RAMCO GOLO is committed to ongoing efforts to improve digital and physical accessibility.

We regularly monitor compliance with evolving standards and conduct periodic reviews and updates.

Accessibility is part of our core commitment to serving all our users with dignity, independence, and equality.

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Property Safety Disclaimer

While RAMCO GOLO is committed to maintaining a clean, accessible, and safe environment for all guests at our location, we are not liable for any injuries, slips, falls, or accidents that may occur on our premises, unless directly caused by our proven negligence.

Visitors enter and use our facilities at their own risk.

We encourage all customers to exercise caution, especially in adverse weather conditions or during high-traffic times.

Any suspicious or fraudulent claims will be investigated and reported to the appropriate authorities.

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