Privacy Policy

Privacy Policy for RAMCO GOLO

Effective Date: April 28, 2025

At RAMCO GOLO, we respect and value your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ramcogolo.com) and use our services.

By accessing our site or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information (provided by you):

Name
Email address
Phone number
Mailing address
Billing information (if making purchases)

Technical Information (automatically collected):

IP address
Browser type and version
Device type
Operating system
Browsing behavior on our site (pages visited, links clicked, time spent)

Cookies and Tracking Technologies:

We use cookies, beacons, tags, and similar technologies to improve your experience.

You may opt out or manage cookie settings through our Cookies Notice.

2. How We Use Your Information

We may use your information to:

Provide, maintain, and improve our services,
Communicate with you regarding your account or transactions,
Respond to your inquiries and customer service requests,
Send you marketing and promotional materials (with your consent),
Personalize and enhance your website experience,
Detect, investigate, and prevent fraud and security issues,
Comply with legal obligations and enforce our policies.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service providers and contractors who assist us in operating our business (such as payment processors, hosting providers, marketing services),
Government authorities if required by law or to protect rights and property,
Business transfers, such as a merger, acquisition, or asset sale (you will be notified if your information is transferred).

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

Access – You may request copies of your personal information we have collected.
Correction – You may request corrections to inaccurate information.
Deletion – You may request that we delete your personal information.
Opt-Out – You may opt out of receiving promotional communications at any time.
Data Portability – Where applicable, you may request a copy of your personal data in a portable format.

Indiana Residents:

Under Indiana privacy law (effective from 2026), consumers will have additional rights regarding how their personal data is collected, used, and disclosed.

We honor all applicable state rights to ensure full protection of your information.

To exercise your rights, please contact us at:

📧 Email: ramcogolo@gmail.com

📞 Phone: (219) 872-8909

📠 Fax: (219) 872-7654

We will respond to verified requests within 45 days, or as otherwise required by law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

While we work hard to protect your personal information, no system is 100% secure. Therefore, we cannot guarantee absolute security.

6. Retention of Information

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe we have collected information from a child under 13, please contact us immediately at ramcogolo@gmail.com so we can delete the information.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience.

You can manage cookie preferences or opt out of non-essential cookies by completing our Cookie Opt-Out Form.

For more details, please see our Cookie Notice.

9. Third-Party Links

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices or content of third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices.

When we make changes, we will revise the “Effective Date” at the top of the page and post the updated policy.

We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: ramcogolo@gmail.com

📞 Phone: (219) 872-8909

📠 Fax: (219) 872-7654

Do Not Sell or Share My Personal Information

If you wish to opt out of the sale or sharing of your personal information, or if you would like to limit the use of your sensitive personal data, please complete our Privacy Request Form at the bottom of this page or contact us at:

📧 ramcogolo@gmail.com

📞 (219) 872-8909

Content/Advertising/Marketing Disclaimer:
Some or All content across our social medias, website, and advertising and other platforms may be generated or assisted by AI. All items are provided as accurately as possible, and actual products, services, or presentations may vary in appearance from promotional materials.

We honor all valid consumer privacy requests as required by law.

'We partner with Google Analytics to understand how you use and interact with our website through behavioral metrics and usage insights to improve and market our products/services. Website usage data is collected using first- and third-party cookies and other tracking technologies to evaluate the popularity of our products/services and understand online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Google collects and processes your data, please visit the Google Privacy Policy."

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

Disclaimer, Notice & Community Guidelines:

Some or all content across our social media pages, website, advertising, captions, marketing materials, and other platforms may be generated, enhanced, edited, or assisted by AI.

We have placed disclaimers in our captions, website, and marketing materials and hereby notify all viewers, customers, and users that AI-generated or AI-assisted content may be used throughout our promotional content.

We do not use AI-generated or AI-assisted content to intentionally mislead, falsely advertise, or misrepresent our products, services, brand, business, or offerings. All items, places, products, services, presentations, examples, previews, and promotional materials are provided as accurately as possible; however, actual products, services, locations, appearances, results, colors, sizes, packaging, availability, and presentations may vary from promotional content.

Pricing, promotions, descriptions, availability, policies, services, and offerings are subject to change at any time without notice.

We welcome respectful feedback, questions, and genuine concerns. However, rude, threatening, harassing, hateful, discriminatory, defamatory, abusive, or intentionally disruptive comments or messages will not be tolerated. We reserve the right to delete comments, restrict access, block users, refuse service where permitted by law, and report threats, harassment, or unlawful conduct to the appropriate platform or authorities.

By interacting with our pages, website, advertisements, messages, or business, you acknowledge this disclaimer and agree to communicate respectfully.

⚠️ OFFICIAL ADVERTISING & PROMOTIONAL DISCLAIMER — RAMCO GOLO

PLEASE READ CAREFULLY. BY VIEWING OR RELYING ON ANY ADVERTISEMENT, PROMOTIONAL CONTENT, DIGITAL MEDIA, OR PRICING INFORMATION PUBLISHED BY RAMCO GOLO, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS.

Pricing & Availability

All prices, promotions, discounts, fuel prices, and product availability are subject to change at any time and without prior notice, at Ramco Golo's sole discretion. The only legally binding price is the price displayed in-store at the time of actual purchase. Prices reflected on third-party platforms — including but not limited to Google Maps, Google Business, delivery apps, aggregator websites, or any other external digital service — are provided for general informational purposes only and do not constitute an offer, guarantee, or warranty of pricing accuracy. Ramco Golo expressly disclaims responsibility for pricing errors, omissions, or outdated data displayed by any third-party platform or service not directly operated by Ramco Golo. Any perceived price advantage communicated through advertising does not guarantee a specific price advantage at point of sale, and no such advertisement shall be construed as a binding commitment to supply at that price (Ind. Code § 24-5-0.5-3(b)(6)).

AI-Generated & Enhanced Content

All images, photographs, videos, graphics, animations, renderings, and other visual or promotional materials associated with Ramco Golo's products, menu items, and merchandise may be created, enhanced, stylized, or generated in whole or in part using artificial intelligence (AI) tools, computer-generated imagery (CGI), digital enhancement, or professional photography techniques, for advertising and informational purposes only. Such content is intended to represent the general nature of available products and does not constitute an exact or guaranteed depiction of any actual product, item, or service.

Actual products, portions, presentation, appearance, ingredients, colors, sizes, and packaging may vary materially from any image, video, or promotional material. This disclosure is made in compliance with FTC material disclosure guidelines and applicable state transparency requirements. Ramco Golo makes no representation that AI-generated content accurately reflects the exact characteristics, benefits, or appearance of any individual product (Ind. Code § 24-5-0.5-3(b)(1), (b)(2)).

No Guarantee of Availability or Promotional Duration

Ramco Golo makes no warranty or guarantee, express or implied, that any advertised item, promotional price, or special offer will be available at the time of your in-store visit. All items are offered for sale as available and as presented in-store at the actual time of purchase. Promotional periods, limited-time offers, and sale pricing may end at any time without advance notice. Advertisement of a product does not constitute a guarantee that it will be supplied to the public in any specific quantity (Ind. Code § 24-5-0.5-3(b)(4), (b)(11)). Customers are strongly encouraged to confirm product availability, current pricing, and promotional terms directly with in-store staff prior to making any purchasing decision.

Bona Fide Error Defense & Good Faith Representations

In the event that any advertisement, digital post, or promotional material contains a pricing error, inaccuracy, or misstatement, Ramco Golo expressly reserves the right to correct such error without liability. Any such error shall be deemed a bona fide error made in good faith and not a deceptive act under Ind. Code § 24-5-0.5-3(d), as Ramco Golo maintains internal procedures to prevent pricing and advertising inaccuracies. Ramco Golo further relies in good faith on representations made by manufacturers, distributors, and vendors regarding product quality, grade, and characteristics, as authorized under Ind. Code § 24-5-0.5-3(e). If a supplier's representation is discovered to be false, Ramco Golo will disclose the source of such representation upon request.

In-Store Terms Control; No Warranty of Advertising Accuracy

All purchases are governed exclusively by in-store terms, applicable local ordinances, and Indiana state law at the time of transaction. No advertisement, social media post, digital campaign, or AI-generated promotional content shall be construed as a warranty of product quality, grade, fitness for a particular purpose, or an implied contract to sell at any advertised price. To the maximum extent permitted by applicable law, Ramco Golo DISCLAIMS ALL WARRANTIES, express or implied, arising from advertisements or promotional content, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

Ramco Golo's total liability for any claim arising from reliance on advertising, promotional, or AI-generated content is limited to the actual in-store purchase price paid for the specific item in dispute. Ramco Golo shall not be liable for any indirect, incidental, consequential, or punitive damages arising from reliance on any advertisement, digital content, third-party platform listing, or AI-generated media. Nothing in this disclaimer limits rights provided under mandatory Indiana consumer protection law where such limitations are not permitted.

Third-Party Platforms & Delivery Services

Ramco Golo does not own, operate, control, or have any affiliation with any third-party delivery platforms, applications, or services (including but not limited to DoorDash, Uber Eats, GrubHub, Instacart, or any other delivery or logistics provider). Ramco Golo expressly disclaims all responsibility for the accuracy, timeliness, or completeness of any product listings, pricing, hours, availability, or promotional information displayed on any such third-party platform.

All responsibility for product condition, temperature, packaging integrity, and order accuracy transfers entirely to the third-party delivery provider at the moment of pickup from Ramco Golo's premises. The third-party driver or agent assumes full duty of inspection and acceptance of the order at the time of pickup. By selecting a delivery option through any third-party platform, the customer acknowledges and agrees that Ramco Golo's legal obligation and liability for that order terminates at the point of handoff to the delivery provider.

Any change in product condition, temperature, appearance, packaging, completeness, or quality that occurs after the order has left Ramco Golo's possession — including during transit, storage, or delivery — is solely the responsibility of the third-party provider and not Ramco Golo. Ramco Golo bears zero liability for product degradation, missing items, incorrect orders, or any damage occurring after the point of pickup.

Customers who experience issues with delivery orders are directed to contact the third-party delivery platform directly for resolution, refunds, or disputes. Ramco Golo bears no liability for transactions, expectations, losses, or decisions made in reliance upon third-party platform data, delivery performance, or representations made by any third-party service.

Governing Law

This disclaimer and all related consumer transactions shall be governed by the laws of the State of Indiana, including the Indiana Deceptive Consumer Sales Act (Ind. Code § 24-5-0.5 et seq.) and applicable federal consumer protection regulations, including FTC guidelines on advertising and AI-generated content Shared with Public

FAQ

For more answers, refer to Microsoft Clairity Privacy FAQ or Google Analytics Privacy FAQ